These terms apply to you if you sell on GTAMarket. They sit on top of the Terms of Service, the Prohibited Use Policy and the Refund and Dispute Policy. Where they conflict on a point about selling, these terms win.
Sections 4, 9, 11 and 12 apply only if you sell as a trader. If you sell privately as a consumer, they do not apply to you and nothing in them takes away a consumer right.
1. Selling as a business, or privately
When you start selling we ask whether you sell as a business or privately. Answer honestly. Buyers get different legal rights depending on the answer, and we show your status on every listing you publish.
We reclassify a private seller as a trader when, over any rolling 12 months, any of the following is true:
- more than 50 completed orders; or
- more than $2,000 in completed sales; or
- you list stock you acquired in order to resell.
These thresholds are published so that a reclassification is never a surprise. When you cross one we tell you, explain which threshold and on what figures, and ask for the information in Section 4. You can contest it under Section 12 — for example if the volume came from clearing out one account rather than trading. Until it is resolved you can keep selling.
2. What you promise us and the buyer
Every time you publish a listing, you warrant that:
- What you are selling is yours to sell, and you have the right to transfer it.
- It was obtained by playing the game in the way its publisher permits, on an account you lawfully hold — not produced, multiplied or increased by software that modifies or automates a game, by taking advantage of a fault in one, or by any other method a publisher does not authorise.
- It was not obtained by fraud, phishing, account takeover, a stolen payment instrument, or theft of any kind.
- The listing is accurate — quantity, delivery method, delivery time, and everything a buyer would want to know before ordering.
- You can deliver it, in the quantity listed and inside the time you stated.
- Nothing you publish uses a game publisher's logo, artwork, screenshots, gameplay footage or trade dress, and nothing you publish suggests a publisher endorses you.
These are warranties, not aspirations. If one turns out to be false, the sale is reversed, the buyer is refunded, and Section 9 applies.
2.1 Selling accounts
Accounts carry everything above and a further set on top, because they are the highest-risk thing traded here. The full rules are in the Account Trading Rules; the warranties are these.
Publishing an account listing requires you to answer one question, and the only answer that publishes a listing is yes:
Built by ordinary play — the account was created and levelled by playing it, on software the publisher permits, without third-party tools and without taking advantage of a fault in the game.
That answer is stored on the listing and it is the first thing we read in a dispute.
You warrant in addition that you hold complete access including the registration email, that every restriction the account has ever had is declared in the listing, that nobody else holds recovery access, that it has not been sold before, and that you will not attempt to reach the account again after handover, in any way, for any reason.
Recovering an account you sold ends the account here on the first occurrence. No warning, no second chance, the order refunded in full under D-09. It is the one rule on this marketplace with no gradient, because there is no version of it that is a misunderstanding.
Hiding a restriction the account has had loses the dispute outright — D-10, full refund. A declared restriction costs you some buyers; a hidden one costs you the sale, the money and the account.
3. Delivery
Deliver by the method and inside the window your listing states. Use the order thread — evidence in it is what decides a dispute, and a conversation that happened elsewhere did not happen.
Do not ask a buyer to confirm before you have delivered. Do not ask a buyer for their credentials. Do not take payment or arrange delivery off the service.
If you cannot deliver, say so on the order immediately and cancel it. A cancellation you initiate early costs you a rank point. A deadline you miss in silence costs you the order, the buyer, and eventually the account.
4. Information we need from traders
Before you can list as a trader we need, and must verify: your name, address, telephone number and email; a copy of an identification document or equivalent electronic identification; your payment account details; your trade register and registration number where you have one; a taxpayer identification number where reporting rules require one; and your statement that what you offer complies with the law.
We check this against official public databases where they exist. If it is wrong, incomplete or out of date we will ask you to correct it and suspend your selling if you do not.
Your name, address, telephone number and email are published on your listings. That is what trading as a business means, and it is why Section 1 matters.
Depending on where you and your buyers are, we may be required to report your identity and your annual sales totals to a tax authority. If that applies to you we will tell you before the first report and show you what is being reported.
5. Fees, ranks and payouts
The rate is 6% and volume lowers it. Buyers pay nothing. Withdrawals are free above a $5.00 minimum. The full table of ranks, rates and payout holds is in Fees and Payouts.
Two rules worth stating here:
- A rate you were promised is honoured. We do not move the fee on an order that already exists, and a personal rate we granted you runs for the period we granted it, whatever else changes.
- Payout holds never exceed 14 days, except while a dispute on that order is open. Accounts sit at that ceiling for the first two ranks and fall to 7 days at Gold.
6. How your listings are ranked
Set out in full and separately at How ranking works. The short version, because it is the question sellers actually ask:
You cannot pay for position. There is no promoted placement, no sponsored slot, no paid bump, and no way to buy one. Every seller gets the same bump; higher ranks simply get it more often. We do not sell anything ourselves, so there is nothing of our own to favour.
7. Reputation
Reviews come only from buyers who completed an order. We do not remove a negative review because a seller asks. We do remove one that breaks the Prohibited Use Policy, and we tell both parties when we do.
Reviewing yourself, arranging reviews, trading them, buying them, or offering anything in exchange for one or for its removal, resets your rank and can close your account.
8. When we restrict or suspend a seller
The grounds are these, and only these:
- (a) breach of a specific clause of these terms, the Terms of Service, or a policy they name — we will identify which;
- (b) repeated failure to deliver inside your own stated window;
- (c) a dispute or refund rate materially above the marketplace average, sustained;
- (d) reasonable suspicion of fraud, collusion, reputation manipulation or multiple accounts;
- (e) a legal or regulatory requirement, or an order from a competent authority;
- (f) failure to complete verification we have asked for under Section 4 or the AML Policy.
What you get. A written statement of reasons, on a durable medium, before or at the moment the restriction takes effect: what we did, its scope and duration, the facts we relied on, whether an automated tool was involved, the clause or the law it rests on, and how to contest it.
Ending your account: 30 days' notice, with reasons, before it takes effect — unless a law requires otherwise or you have repeatedly breached these terms. During those 30 days you may finish open orders and withdraw your balance.
Money. A restriction does not entitle us to your balance. Section 9 of the Terms of Service governs what may be held and for how long, and it caps a freeze at 30 days outside a live dispute, investigation or legal requirement.
9. If something you sold causes a claim
If a buyer is refunded because a warranty in Section 2 was false, we recover the refunded amount from you, by set-off against your balance if there is one. We itemise it.
If a third party brings a claim against us because of something you sold or published, you will cover our reasonable costs of dealing with it. We will tell you promptly, let you take part in the defence, and not settle without asking you first.
This section does not apply to sellers who are consumers.
10. Changes to these terms
We give at least 15 days' notice of any change, on a durable medium, before it takes effect. Where a change needs you to adapt something technically, we give longer. A change made without that notice does not bind you.
You may end your selling relationship at any time during the notice period without penalty. Continuing to list after it takes effect is acceptance.
11. Complaints and mediation
Complain first through the route in the statement of reasons you were given, or to support@gtamarket.store. A person who did not make the original decision reads it. We aim to answer within 72 hours and we do not charge for it.
[TO BE COMPLETED: registered company name] is a small enterprise, and while it is, the obligations to operate a formal internal complaint-handling system and to name mediators do not apply to it. We run the process above anyway, because a marketplace where a seller cannot get a decision looked at again is not one anybody should sell on. When we outgrow that status we will name two mediators here.
12. Contesting a decision
Every restriction, suspension, reclassification and dispute outcome can be contested. Reply to the statement of reasons, or write to support@gtamarket.store with the order or case reference. A person who did not make the first decision reviews it, within 72 hours.
Where a decision started with an automated system, you can require that a human being reviews it — Section 12.3 of the Terms of Service.
13. Law and jurisdiction, for traders
These terms are governed by the law of [TO BE COMPLETED: governing law, expected to match OPERATOR_COUNTRY]. Any dispute between [TO BE COMPLETED: registered company name] and a trader arising out of them is subject to the exclusive jurisdiction of the courts of [TO BE COMPLETED: competent courts], and each of us brings claims individually rather than as part of a group or representative action.
None of this sentence applies to a seller who is a consumer. A consumer keeps the mandatory protection of their own country's law, may sue in their own courts, and may only be sued there.
14. Contact
Version 1.0 · Last updated 1 September 2026. Questions about this document go to legal@gtamarket.store.