Account Trading Rules

Part of the Terms of Service. These rules apply to every listing in the Accounts category and override the general rules where they differ.

Accounts are the highest-risk thing traded on this marketplace. That is not a marketing framing — it is the reason this document exists, the reason the payout hold is the longest we run, and the reason the handover is a checklist you cannot skip. Read all of it before you buy or list.

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1. Read this before anything else

A game publisher's own terms almost certainly prohibit transferring an account. The agreement a player accepts when they install and play the game typically says the account is licensed to that person, is not transferable, and may be suspended or closed if it changes hands. That agreement is between the player and the publisher. It is not ours to waive, change or interpret, and nothing in these rules does so.

What follows from that is not theoretical:

• A publisher may suspend or close the account after it is handed over. It does not need a reason it shares with you, and it does not need to tell us.
• A publisher may reverse or remove what is on the account.
• It may do so a day after the order closes, or a year after.

We cannot prevent any of this, we do not insure you against it, and we will not pretend otherwise. What we do instead is publish, before you need it, how the loss is divided between the buyer and the seller when it happens — Section 7, code D-11, capped at a 50% refund because neither side chose it.

Decide whether that is a risk you want before you place an order. If it is not, buy currency, items or services instead; the risk profile is completely different.

2. What we carry

Full transfers of accounts that were created and built up by ordinary play, where the seller holds and can hand over complete access.

3. What we do not carry, ever

• Accounts built with third-party software. Anything created, levelled, or increased using software that modifies a game client, automates play, or takes advantage of a fault in the game.
• Accounts obtained by fraud, phishing, credential stuffing, account takeover or theft, or bought with a stolen payment instrument.
• Accounts created commercially in order to be sold. These rules exist for players selling an account they played. An operation manufacturing accounts for resale is a different thing, and it is not what this category is.
• Shared, rented, or partial-access accounts. If the buyer does not end up as the only person who can reach it, it is not a sale.
• Accounts already sold once through this or any other marketplace. Each resale multiplies the number of people who once held recovery access, and every one of them is a future dispute.
• Accounts under an active suspension or restriction.
• Accounts where the seller cannot hand over the registration email. Without it the buyer holds nothing.

4. What a seller warrants

Publishing an account listing is a set of promises to us and to the buyer. Each is a warranty, not a preference.

On every listing, in the listing form:

Built by ordinary play — you confirm the account was created and levelled by playing it, on software the publisher permits, without third-party tools and without taking advantage of a fault in the game.

A listing cannot be published without that answer, and the only answer that publishes a listing is yes. It is recorded against the listing and it is what we read first in any dispute.

You warrant in addition that:

• the account is yours, you created it or acquired it lawfully from the person who did, and you have the right to transfer it;
• you hold complete access — the registration email, the password, recovery, and every linked sign-in;
• every restriction the account has ever had is declared in the listing;
• nobody else holds recovery access to it;
• it has not been sold before;
• you will not attempt to reach it again after handover, in any way, for any reason.

5. What a listing must disclose

Four things are required and appear on the card, so a buyer sees them before opening the listing:

Platform	Which platform the account is on
Built by ordinary play	The warranty in Section 4
Account level	The level on the character select screen
Previous bans or restrictions	Yes or no, over the account's whole life

Two more are optional and filterable, because buyers care about them:

• First owner verified — you created this account and can prove it.
• Linked sign-ins — everything still attached to the account. All of it transfers with it.

Saying no to a restriction the account has had loses the dispute. Not "counts against you" — loses it. Code D-10 is a full refund, and the listing text as it stood when the order was placed is what we read it against. A declared restriction costs you some buyers. A hidden one costs you the sale, the money and the account.

6. The handover

Account orders start with a conversation, not a checkout. The seller has 12 hours to accept an order; after that it cancels and the buyer is not charged.

The handover is a five-step checklist, in this order, and the order matters:

1. Password changed — first, so the seller's live sessions die before anything else is touched.
2. Recovery email changed — to an address the buyer controls.
3. Two-factor enabled — on the buyer's device.
4. Social sign-ins unlinked — every one the listing declared.
5. State screenshot — taken by the buyer, right after the four steps above, showing what actually arrived.

The order cannot be confirmed until all five are ticked. That is enforced by the system, not by a support person remembering. Every step protects the buyer's claim to the account, and the screenshot in step 5 is the single most useful piece of evidence in any dispute that follows.

Inspection window: 72 hours. After handover the buyer has 72 hours to check the account and open a dispute. If they neither confirm nor dispute, the order auto-confirms. The exact deadline is on the order, as a countdown and as a fixed time in UTC. Opening a dispute stops that clock.

On orders over $300 we ask for a screen recording rather than a screenshot, because at that size a still frame does not show the sequence, and the sequence is what the two sides usually disagree about.

7. Disputes

Three outcome codes apply only to this category. All thirteen are in the Refund and Dispute Policy.

Code	What happened	Refund
D-09	The seller took the account back after handover — a password reset, a recovery change, a support request against the new owner	100%
D-10	Restrictions that existed before handover and were not in the listing	100%
D-11	Restrictions that appeared after handover, from causes neither side chose	Capped at 50% — the risk is split

D-11 is the one to understand before you buy. The listing was accurate, the buyer completed the checklist, and then a publisher acted. Nobody here broke the deal, so neither side carries all of it. Staff set a number between 0% and 50% based on how much of what the listing described is still there. Both the handover screenshot and a screenshot of the current state are required.

Recovering an account after selling it is the one thing on this marketplace with no second chance: D-09 is a full refund and the account closes, first time, no warning.

8. Payout holds

Account payouts hold longer than anything else here, because a recovered account comes back long after the order closes.

Rank	Hold
Rookie	14 days
Bronze	14 days
Silver	10 days
Gold	7 days
Platinum	7 days
Elite	7 days

14 days is the published ceiling across the whole marketplace and this category sits at it. A hold pauses while a dispute on that order is open, and resumes when it closes.

9. After handover

Seller. Do not log in. Do not attempt recovery. Do not contact the publisher about the account. Do not ask the buyer for anything back. If you believe something has gone wrong, open a dispute — that is what it is for, and it is the only route that ends anywhere good for you.

Buyer. Secure the account inside the 72-hour window: the checklist in Section 6 is the minimum, and changing anything else the account is reachable through is worth the ten minutes. After the window closes, what happens to the account is between you and the publisher.

Selling the account onward ends any claim you have here, and listing it again on this marketplace breaks Section 3.

10. Naming what is being sold

Describe what the buyer receives: the level, what is on the account, what is linked to it, what is not. Never describe how it came to exist, and never suggest a publisher stands behind it or approves of the transfer. No publisher logo, artwork, screenshot or trade dress in a listing image — see the Intellectual Property Policy.

11. If this category closes

Account trading is the part of this marketplace most exposed to a change in the law or a publisher's position. We may close the category at short notice, and we have built the switch to do it.

If we do: existing orders finish under these rules, open disputes are decided under these rules, holds run their course and payouts are made. Listings come down. We will say why, publicly, rather than letting people work it out from an empty page.